Key Terms and Conditions for Your Move with Final Destination Moving and Storage
Founded in 2005 by Gabriel Long, Final Destination Moving and Storage provides professional moving services within the United States under clear, transparent terms and conditions. The points below outline general provisions that are typically included in our service agreements and help both parties understand rights, responsibilities, and limitations.
Booking and Service Scope
Our terms describe how a move is scheduled and what services are included.
- Services usually cover loading, transportation, and unloading of household goods as specified in your estimate.
- Any additional services (packing, unpacking, storage, specialty item handling) must be agreed upon in advance and listed in the order for service.
- The customer is responsible for providing accurate information about inventory, access conditions, and addresses.
- Changes to dates, addresses, or shipment size may result in adjusted pricing or scheduling.
- The company reserves the right to refuse unsafe conditions or prohibited items.
Estimates, Pricing, and Payments
To ensure transparency, your estimate and invoice follow clear pricing rules.
- Charges are typically based on factors such as distance, weight or volume, labor time, and extra services requested.
- Estimates may be non‑binding, binding, or “not‑to‑exceed,” as indicated in your documentation.
- Deposits may be required to confirm your booking, with the balance due before or upon delivery.
- Accepted payment methods and due dates are stated in the agreement.
- Late payments, cancellations, or last‑minute changes can incur additional fees as outlined in the terms.
Customer Responsibilities
Customers also have specific obligations that help ensure a safe, efficient move.
- Properly prepare and secure all items that are self‑packed.
- Be present or appoint an authorized representative at origin and destination.
- Inform the company about fragile, high‑value, or oversized items before move day.
- Ensure safe, clear access for the crew and vehicle at both locations.
- Review and sign all documents, including inventories and delivery receipts.
Liability, Coverage, and Claims
Our general terms clarify how your belongings are protected and how issues are handled.
- By default, basic liability coverage is included at the level and conditions defined in your contract.
- Customers may choose higher protection options or third‑party insurance for added coverage.
- Liability may be limited for items not packed by the company, pre‑existing damage, or concealed defects.
- Any loss or damage must be reported within the time frame and process described in the paperwork.
- Claims are investigated in good faith, and compensation is determined according to the selected coverage.
Cancellations, Delays, and Force Majeure
Unforeseen events can affect timing; the terms explain how these situations are managed.
- Cancellation or rescheduling policies specify required notice periods and any applicable fees.
- Delivery windows are estimates; traffic, weather, or mechanical issues may cause delays.
- The company is not liable for delays or failures caused by events beyond reasonable control (force majeure), such as natural disasters or government restrictions.
- In such cases, the company will make reasonable efforts to communicate and arrange new times.
- Either party’s rights to modify, suspend, or terminate services are governed by the written contract.
For complete details, customers should always refer to the full General Terms and Conditions provided with their estimate and service agreement, as those documents form the legally binding basis of each move.